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    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: "HPxxxxx.framework" will damage your computer" message in macOS Catalina or Mojave .
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Wasting money

HP Recommended
HP OfficeJet 6830

I installed my new ink cartridges in August and immediately my printer stopped working.  I'm trying to call, I'm posting, I can't speak to a freaking agent and I'm getting frustrated.  It's going on two months and I have not been able to print.  I don't want to cancel my plan so I lowered it until I can get this resolved but as of right now, I'm wasting money.  If I have to go buy a new printer just to print, then I'm done with HP.  You should be able to get in contact with someone.  My printer is constantly saying problem with the cartridge.  This sucks.

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HP Recommended

@RLBUSH83 

 

Sure, I agree that you should be able to get some help.

Now that you are here, we can send your concern for review.

 

Request for Review

 

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  • If / When there is a response, a Community moderator / agent will (should) post back on this thread before using other methods to contact you. 

 

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Dragon-Fur

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Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation