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10-17-2020 02:30 PM
I installed my new ink cartridges in August and immediately my printer stopped working. I'm trying to call, I'm posting, I can't speak to a freaking agent and I'm getting frustrated. It's going on two months and I have not been able to print. I don't want to cancel my plan so I lowered it until I can get this resolved but as of right now, I'm wasting money. If I have to go buy a new printer just to print, then I'm done with HP. You should be able to get in contact with someone. My printer is constantly saying problem with the cartridge. This sucks.
10-17-2020 03:24 PM
Sure, I agree that you should be able to get some help.
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