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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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My problem is that the website is not opening. I can't check, or change the prints for the month. The website is not loading. No matter where i login it's always the same, so it's a problem from the website (I think) . I don't find a support where i can report this problem, so i am trying here. 

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@Mima0, Welcome to the HP Support Community!

 

Are you referring to the Instant Ink website?

To check the page count or any other details related to your Instant Ink account, you may log in to your HP Instant Ink account page from here.

 

If it is not loading, try in a different browser. As of now, there is no issues with the Instant Ink servers.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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