Showing results for 
Search instead for 
Did you mean: 
Common problems for HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER..
New member
1 0 0 0
Message 1 of 2
Flag Post

Website of HP

HP Recommended

My problem is that the website is not opening. I can't check, or change the prints for the month. The website is not loading. No matter where i login it's always the same, so it's a problem from the website (I think) . I don't find a support where i can report this problem, so i am trying here. 

HP Support Agent
HP Support Agent
17,285 17,284 1,160 1,375
Message 2 of 2
Flag Post
HP Recommended

@Mima0, Welcome to the HP Support Community!


Are you referring to the Instant Ink website?

To check the page count or any other details related to your Instant Ink account, you may log in to your HP Instant Ink account page from here.


If it is not loading, try in a different browser. As of now, there is no issues with the Instant Ink servers.


Hope this helps! Keep me posted. 


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation