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‎11-19-2022 03:41 PM - last edited on ‎11-19-2022 03:53 PM by Retired

HP Recommended
Product: HP OfficeJet Pro 8034e All-in-One Printer

Hi! I signed up for instant ink and HP+ with my new printer and received an Instant Ink welcome kit..but it only contains Black and Yellow ink. How do I receive the other colors needed? 

1 REPLY 1

‎11-23-2022 08:17 AM

HP Recommended

Hi @Shayliz,

Welcome to the HP Support Community. It is a great way to post questions and find resolutions by working with specialists in the HP community.

Thank you for posting your query. I will be glad to help you.

 

In order to validate your instant ink subscription, we need some information related to instant ink. This information cannot be shared on a public post.

 

I have sent you a private message to get this information. Please reply to this in a private message.

 

To access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Keep me posted and have a great day ahead!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping.

Rainbow23 - HP Support.
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