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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended
Microsoft Windows 10 (64-bit)

I subscribed to HP instant ink last week after I setup my printer a month ago and found value in the program.. However Never received welcome kit . My DHL Shipment tracking shows that I received it BUT I did not.  I did receive my INK but no the Welcome Kit.   Is the Welcome Kit the ink or I understood it to be a gift from HP. May need further clarification because support was not forthcoming.  HELP......

1 REPLY 1
HP Recommended

@NMGege, Welcome to the HP Support Community!

 

The welcome kit is nothing but the first set of Instant Ink cartridges. I see that you have already received it. There is no gift as such.

 

I hope this answers your query. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day! 

KUMAR0307
I am an HP Employee

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