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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
NMGege
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Welcome Kit

HP Recommended
Microsoft Windows 10 (64-bit)

I subscribed to HP instant ink last week after I setup my printer a month ago and found value in the program.. However Never received welcome kit . My DHL Shipment tracking shows that I received it BUT I did not.  I did receive my INK but no the Welcome Kit.   Is the Welcome Kit the ink or I understood it to be a gift from HP. May need further clarification because support was not forthcoming.  HELP......

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Kumar0307
HP Support Agent
HP Support Agent
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@NMGege, Welcome to the HP Support Community!

 

The welcome kit is nothing but the first set of Instant Ink cartridges. I see that you have already received it. There is no gift as such.

 

I hope this answers your query. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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