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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended

I recently cancelled my Instant Ink subscription and have some empty and some full cartridges to return. 

Where should I send the full ones?

They don't all fit into the HP-supplied bag.  Does this mean that I have to pay to ship them? 

How do I make sure that HP doesn't charge me for the full ones I return? 
What. happens if HP doesn't think I've returned all the full ones? 
How long do I have to get the empty and full ones back to HP? 

1 REPLY 1
HP Recommended

@Bashodad 

 

Welcome to the HP English Community --

 

The good news -- HP is not going to chase you down for Instant Ink / Subscription cartridges.

Not now - not later.  There are no ink police.

 

HP does want the cartridges back and provides the means for you to return your cartridges without charge.

 

The cartridges are useless outside of your subscription -- HP accepts the cartridges for proper disposal.

 

Recycle HP Instant Ink Cartridges / Subscription Cartridges

 HP Instant Ink - Recycle HP Instant Ink Cartridges

 

=============================================

What else?

 

Have "not-Instant Ink" used or empty HP cartridges that you want to return to HP?

 

=== --- === --- === --- === --- ===

 

 Sustainability – Business Systems / Devices - Recycle

HP collects used products for resale and recycling in 73 countries and territories worldwide

Select your Region

 

Example -- Scroll down > Select Original HP ink and toner cartridges

 

 

=============================================

Just in case....

 

 

Instant Ink >> Details / How-to / Articles / >>>> Contact Information <<<<

 

HP Instant Ink Support Website / Documents / Cancel & Contact Information

 

Review >>>  How Instant Ink works

 

--------------------------------------------------------------

 

 -- No Joy? 

 

Comments, questions, objections, or need information not found online at the  HP Instant Ink Support - Website and / or the Instant Ink Website –  HP Instant Ink - Website > Support, Enroll, FAQ  -- Click the Flag to change to your region.

 

Your faster option

 

Contact the team at  HP Instant Ink Support during business days and hours available in your region.

 

Reminder

Where available as an option, the phone number will display when the office is open for business.

Check to see when to call.

 

 

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.