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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended
HP DeskJet 2721e All-in-One Printer

Hi,

 

I received my first set of replacement Instant Ink cartridges a few weeks ago and the instructions say not to change them until the printer tells me to. How does it do that?

5 REPLIES 5
HP Recommended

Hi @Stuthehandyman,


Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

 

I see that you have queries about instant ink.

 

Please check the FAQs from this document. (Click on the word document to open the web page).

 

I hope this helps.
Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
HP Recommended

Hi Rainbow23,

 

Unfortunately there was nothing in the FAQs that answered my question about  how the printer tells me when it is time to change the printer cartridge(s). The instructions that came with the new printer cartridges said to wait until the printer tells me it's time to change them. I was expecting some sort of indication on the display but there isn't.

HP Recommended

Hi @Stuthehandyman,

Once the cartridge are empty, then you can change it.

 

I hope this answers your query.

Take care and have a nice day.

Rainbow23 - HP Support.
HP Recommended

Hi Rainbow23,

 

But when will I know when the cartridge(s) are empty? Do I have to wait until it stops printing clearly? What if I'm printing 100 copies and the ink runs out half-way through?

 

Shouldn't there be some sort of indication from the printer when to change the cartridge(s)?

 

HP Recommended

Hi @Stuthehandyman,

The printer will give an error message on the computer connected to the printer that the cartridge is empty.

You may also check the steps to check ink levels from this link.

 

I hope this helps

Have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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