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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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HP Photo Envy 7511

I am being charged monthly for HP Instant Ink and I have never once subscribed, I've never once received any ink, I do not have a. subscription at all. I have been getting charged $1.05/month for years and wasn't even aware of it until recently. I definitely didn't subscribe to HP Instant Ink. When I log into my HP account it does not show an instant ink membership so I'm unable to cancel. It just tries to get me to sign up for one. I also have never received any ink.

 

There is no way to contact HP to resolve this. What can I do? I realize it's not much, but how did I just end up donating money to HP? I'm sure I can't get my money back for the past 2-3 years I've been getting charged monthly, but I'd love for it to stop moving forward.

1 REPLY 1
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Hi @GlukkonsForDays,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

To get the answer to this question, we have limited support boundaries in the support community as of now.
I would request you reach out to our phone support.

 

For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Elohi_NR
I am an HP Employee
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