Why has my printer expired

[Gulietta55]

Having received no ink from hp for some time I have been trying to find out why. It seems my printer has expired. What does this mean

[Anand_Andy]

Hi @Gulietta55,

Welcome to the HP Support Community

I understand you are facing an issue with your HP Printer. Not to worry I will help you to get a resolution to resolve the issue.

To assist better:

• May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.
• If you have think there is a dispute with the printer warranty then you may refer to this link : HP PCs, printers - Dispute a warranty status and get it updated.
• Are you enrolled in HP's Instant Ink Program?
• Are the ink cartridges low?

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Gulietta55]

Hi, my printer is HP DESKJET 3760. I am enrolled in instant ink and the ink is low. Regards Julie

[Anand_Andy]

@Gulietta55,

Thank you for your response, I really appreciate your efforts. As the issue still persists, I'm sending out a private message to assist you with the next course of action. 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

Hope this helps! Keep me posted for further assistance.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!