cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
EricEP
New member
1 0 0 0
Message 1 of 2
346
Flag Post

Solved!

Why leave printer powered on for HP+ & Instant Ink?

HP Recommended
Officejet Pro 8022e
Microsoft Windows 10 (64-bit)

When HP tell us to leave the printer powered on, is it really necessary to leave it on 24/7, or will daytime only suffice?

1 ACCEPTED SOLUTION

Accepted Solutions
Kumar0307
HP Support Agent
HP Support Agent
22,899 22,867 1,650 1,962
Message 2 of 2
Flag Post
HP Recommended

@EricEP, Welcome to the HP Support Community! I’m here to help.

 

You do not have to keep the printer powered on for 24 hrs of the day. It is just that, it is necessary for the printer to be connected to the Instant Ink server to monitor the printer status.

If the printer is not connected to the internet, you will not be able to print and the Instant Ink server cannot know how many pages you have printed or monitor the ink levels.

 

I hope this answers your query adequately. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1
Kumar0307
HP Support Agent
HP Support Agent
22,899 22,867 1,650 1,962
Message 2 of 2
Flag Post
HP Recommended

@EricEP, Welcome to the HP Support Community! I’m here to help.

 

You do not have to keep the printer powered on for 24 hrs of the day. It is just that, it is necessary for the printer to be connected to the Instant Ink server to monitor the printer status.

If the printer is not connected to the internet, you will not be able to print and the Instant Ink server cannot know how many pages you have printed or monitor the ink levels.

 

I hope this answers your query adequately. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation