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‎02-11-2021 07:32 AM - last edited on ‎05-28-2021 11:07 AM by Retired

HP Recommended
Product: HP envy 5660
Operating System: Chrome OS

Hi there, I enrolled my printer to HP instant ink on October 28, 2020 and the message said  "Special Offer (1 month free) Applied" and I could print no more than 300 pages during one month. During the trial period I printed only about 80 pages and I was charged for that. Could anyone please tell me the reason? I'm feeling fooled...

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5 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-11-2021 09:24 AM

HP Recommended

Hi @lemon187,

 

I'd like to help!

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

View solution in original post

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1 REPLY 1

‎02-11-2021 09:24 AM

HP Recommended

Hi @lemon187,

 

I'd like to help!

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

Was this reply helpful? Yes No
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