• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Locked

‎03-23-2025 09:01 AM

HP Recommended
Product: HP OfficeJet Pro 8028 All-in-One Printer

I cancelled the ink subscription i had with your company because i noticed i was subscribed to paper as well which i did not know or agree with. When i was not accomodated i decided not to purchase from you further. Despite contacting hp multiple times about these subscriptions i was continuously being charged for despite constantly cancelling. NoW HP went ahead and cancelled my entire account and wants me to reset payment which i need to be guaranteed there will be ZERO CHARGES FOR INK, PAPER, ETC. I ONLY WANT HP SO I CAN USE MY PRINTER TO PRINT. THAT

 IS. IT

 

Category:
1 REPLY 1

‎03-24-2025 12:30 PM

HP Recommended

@Ashdiaz414,

 

Welcome to the HP support community.

 

Thank you for posting your query, I will be glad to help you.

 

Please help us with the Printer serial number or the product number on a private message for further assistance.

 

Here is the link to find the product number:- Click here

https://support.hp.com/in-en/document/ish_2039298-1862169-16

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Asfiya03

HP Support

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community or Agent Ask the Virtual Agent
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.