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02-08-2025 03:17 PM
My printer is telling me that these cartridges can't be used until I register them?????? What kind of crazy company are you all running? What kind of scam is this? How is it I purchase a product " I now own and belongs to me" and you're going to, but a blocking program installed on my printer telling me I have to register for auto ink? Just so you know that's communism! I won't stand that or this unacceptable company behavior. All I've ever owned id HP stuff but if this is how you're going to run things, I will refuse to purchase anything from HP again. what has always been a 5-minute job has taken 2 days to figure this out is absolutely ridiculous! I've never seen such an incompetent move by a company before. ITS INK PEOPLE, INK!!!!! DO BETTER THAN THIS!! You are causing major problems within this household, arguments that could be avoided.
02-13-2025 05:56 AM
Hi @trainmansorrell, Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I would need to know a few details regarding your Instant ink account to help you get the ink cartridges sorted. Since the instant ink account details are confidential, please send me the required information via private message.
To locate your account, please provide
Your registered email address
Your Instant Ink account ID
Serial number of your printer enrolled in instant ink
Confirm your address,
Please click on it. I hope this helps resolve this issue completely, Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say
Take care and have a great day ahead!
Regards,
Max3Aj