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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended
Example: Pavilion 636375XX
Microsoft Windows 10 (64-bit)

So I had to manually install the window drivers on the printer.  Will the auto ink program still work?   Do I need additional software installed? 

 

Thanks!

Josov

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hey there! @Josov,

 

Instant ink has nothing to do with the full feature printer software or the drivers.

 

The drivers are used to make the printer function. Eg- Print, copy and Scan.

 

However, Please find the instant ink requirements below.

 

A printer with an active Internet connection: The printer must be set up on a wired or wireless network and Web Services must be turned on. This connection is required so that HP Instant Ink can securely monitor your printer’s ink status. A daily connection between your printer and the Internet is not required, but HP recommends that you allow your printer to remain connected as often as possible. After your printer has been disconnected for a few days, you receive reminders to connect. If you fail to connect, eventually your HP Instant Ink cartridges stop printing.

 

NOTE:

A USB cable connection does not provide the required Internet access for HP Instant Ink.

  • An email address: A valid email address (Gmail, Hotmail, Yahoo, etc.) is required to sign up for the HP Instant Ink service.

  • A valid credit or debit card: A list of accepted credit and debit cards displays when you sign up for the HP Instant Ink service.

 

Refer this article to know more information about instant ink enrollment. Click Here

 

Hope this answers your query!

 

I hope you have a great day! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

A4Apollo
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

Hey there! @Josov,

 

Instant ink has nothing to do with the full feature printer software or the drivers.

 

The drivers are used to make the printer function. Eg- Print, copy and Scan.

 

However, Please find the instant ink requirements below.

 

A printer with an active Internet connection: The printer must be set up on a wired or wireless network and Web Services must be turned on. This connection is required so that HP Instant Ink can securely monitor your printer’s ink status. A daily connection between your printer and the Internet is not required, but HP recommends that you allow your printer to remain connected as often as possible. After your printer has been disconnected for a few days, you receive reminders to connect. If you fail to connect, eventually your HP Instant Ink cartridges stop printing.

 

NOTE:

A USB cable connection does not provide the required Internet access for HP Instant Ink.

  • An email address: A valid email address (Gmail, Hotmail, Yahoo, etc.) is required to sign up for the HP Instant Ink service.

  • A valid credit or debit card: A list of accepted credit and debit cards displays when you sign up for the HP Instant Ink service.

 

Refer this article to know more information about instant ink enrollment. Click Here

 

Hope this answers your query!

 

I hope you have a great day! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

A4Apollo
I am an HP Employee

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