With my plan it says that it includes paper, so why would I need to get the paper add on plan?

[CynthiaHulett]

With my plan it says that it includes paper, so why would I need to get the paper add on plan? I have the 700 pages instant ink plan and it says it comes with paper. So why would I need to get the paper add on plan? It seems like they’re trying to get money outta me extra for no reason 

[Kuroi_Kenshi]

Hi @CynthiaHulett,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your Instant Ink plan!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Your HP Instant Ink 700 pages plan indeed includes ink for printing up to 700 pages per month. The confusion seems to lie around the paper inclusion and the optional paper add-on.

• The Instant Ink plan covers the ink you need to print a certain number of pages per month.
• It does not typically include paper unless explicitly mentioned.
• The paper add-on plan is an optional service that provides you with paper along with your Instant Ink service.
• This add-on ensures you receive a regular supply of paper in addition to ink.

Why You Might Need the Paper Add-On Plan

Regular Supply of Paper:

• If your Instant Ink plan does not explicitly state that paper is included, you would need the paper add-on to ensure a regular supply without having to purchase paper separately.

Convenience:

• The add-on plan offers convenience by bundling paper and ink deliveries, reducing the need to buy paper independently.

Cost Efficiency:

• Depending on how much you print, the paper add-on might be more cost-effective than purchasing paper separately.

Reviewing Your Plan Details

It would be beneficial to review the specific details of your current Instant Ink plan:

Visit your HP Instant Ink Account

• Log in to your account using your credentials.
• Check the details of your plan to see if paper is included.
• Verify what is covered by your plan and what any optional add-ons include.

I hope this helps.

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