Wrong Delivery

[Robin203]

Good evening, unfortunately I forgot to change my delivery address for the HP INK cartridges, but new ones were sent, but from an old address, what do I do now?

[A_Gayathri]

Hi @Robin203,

Welcome to the HP Support Community

I understand the ink was delivered to the wrong address May I know if you have changed the address on your Instant Ink Account If not 

Refer to this document for the Change of delivery address Instant Ink account management  please let us know 
 

I hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click on the bottom right to say “Thanks” for helping!

I am an HP Employee.

[Robin203]

yes, the address has already been changed. Greetings Hoffmann

[A_Gayathri]

HI @Robin203,

Thank you for your reply 
 

To assist you better, I have sent out a private message to assist you with the next course of action. 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.