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I have recently moved and i was changing my address today.  just recieved an email this morning from hp stating that my replacement cartridges have been sent to the old address since sep 29. What can we do to recieve them on my new address? Help up please, we are really frustrated. 

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Hi @Andres879,

 

Welcome to the HP Support Community.

 

I understand that you want to change the address. I'd like to help!

 

Please refer to this document here for more details. 

 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping

Elohi_NR
I am an HP Employee
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Hi @Andres879

 

As we did not hear from you, I'll be closing this case for now. Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

Elohi_NR
I am an HP Employee
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