Wrong cartridges sent

[ATLWOODS]

I was sent the wrong ink cartridges 

[Nal_NR]

Hi @ATLWOODS,

Welcome to the HP Support Community. 

I'd like to help!

To be able to answer you effectively, we need some information.

What is the exact issue you are facing?

Are you getting any errors?

Kindly share the images of the wrong cartridges via private message. 

Are you enrolled in the instant ink program?

If yes, I would need a few details. 

Since the instant ink account details are confidential, please send me the required information via private message.

I am sending you a private message with the information required. Please check the mailbox icon at the top-right corner of this screen.

Please check your Private message icon on the upper right corner of your HP Forums profile,

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I hope this helps resolve this issue completely,

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