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03-29-2022 01:16 PM
Hi. I have been sent the wrong ink for my printer. Was expecting a yellow and a tricolour has arrived for a different printer. How can I get a correct cartridge?
04-01-2022 05:45 AM
@James1871, Welcome to the HP Support Community! I’m here to help.
Apologies for the inconvenience caused. As the issue is related to Instant ink cartridges, I need more information to help you out.
Since the instant ink account details are confidential, please send me the required information via private message.
I am sending you a private message with the information required.
- In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
Hope this helps! Let me know how it goes.
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