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‎04-15-2026 11:52 PM

HP Recommended

After a week of HP fobbing me off after sending me the wrong ink I’m now being ignored by them, thanks hp for looking after ur customers, not. Now I’m left with no ink for my brand new printer, if this is how u treat ur customers I’m going to trading standards

1 REPLY 1

‎04-16-2026 12:23 AM

HP Recommended

Hi, @Bikergirl25,  Welcome to the HP Support. 

  

I will be more than happy to help you out here. I am an HP employee not an expert but an experienced community member in HP support videos. By posting video links, I will make sure to get clear and practical help in a format that's easy to follow. These tailored videos help address queries more effectively. Hope it helps you too.

 

Here are the links which will help you to resolve the issue: 

 

Did HP Instant Ink Send Me the Wrong Size Cartridge? #shorts

 

Did HP Instant Ink send me the wrong cartridge? | HP Support

  

 Do keep me posted. 

  

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

 

RITA_R2

HP Support 

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