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‎04-24-2020 07:40 AM

HP Recommended
Product: HP office iet 3833

Goodmorning! I get a wrong count of the pages I print. I am taking the count to do a check because of the doubt that had come to me earlier, and in fact there is an error. Who should I contact? Also, I don't print in color, but I can't see the color levels of the cartridges

1 REPLY 1

‎04-27-2020 08:34 AM

HP Recommended

Hi @Mary296

Welcome to the HP Support Community. I'd be happy to assist you.

 

I understand the Page Count is Not the Same as Actual Pages Printed. Kindly refer to this document for more info and to resolve this issue.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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