Showing results for 
Search instead for 
Did you mean: 
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
New member
2 0 0 0
Message 1 of 2
Flag Post

Wrong promotion code

HP Recommended
HP Envy Photo 6220

I bought a HP Envy Photo 6220 printer last week from Argos with a promotional 12 months free instant ink. I couldn’t find the code and I have tried to contact yourselves and Argos several times with no success. I was given a code by Argos but it didn’t work. I still only had 4 months free. I am not happy with either service and am thinking of returning the printer as I feel it has been sold under false pretences

HP Support Agent
HP Support Agent
12,612 12,581 973 1,104
Message 2 of 2
Flag Post
HP Recommended

Hi @Lo5_-,


I'd like to help!


Could you share an image of the promotion offer?


Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 


Hope this helps! Keep me posted. 


And, Welcome to the HP Support Community. 


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation