• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Locked

‎05-17-2022 09:57 AM - last edited on ‎05-17-2022 10:04 AM by Retired

HP Recommended
Product: HP OfficeJet 8022e All-in-One Printer

Hello, I am new to all this community stuff. I have an HP OfficeJet 8022e All-In-One. Whenever I try to print, my printer will display the message "a problem has occurred with your HP account and you will be unable to print until the issue is resolved." So I went and logged into my HP account, but I am unsure of what the problem is or how to find the problem??? Please help! I have some very important stuff that needs to get done this week. Thanks!

Category:
5 people had the same question
1 REPLY 1

‎05-17-2022 10:39 AM

HP Recommended

Is your printer enrolled in Instant Ink?  Go to the HP Instant Ink site, the phone number will be listed in the lower center of the opening screen.  

 

 

Instant Ink Support.png


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community or Agent Ask the Virtual Agent

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.