add paper plan

[Yaitza]

I am trying to add the paper to my ink plan but I do not have an option or it does not give me an option in my account. Can someone assist and let me know how I can do this?  Thank you.

[A_Gayathri]

Hi @Yaitza,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are trying to add paper to your HP Instant Ink plan, HP usually includes an option for you to receive paper with your ink subscription, but it needs to be set up separately through your HP Instant Ink account. Here’s how you can check and manage your plan:

Log in to your HP Instant Ink account:

• Go to the HP Instant Ink website and log in with your account credentials.

Check for paper options:

• Once logged in, look for the option to manage your plan or check your account settings. HP offers paper delivery as an additional feature to some plans, but it’s not always available with all subscription levels.

Verify your subscription:

• If you don’t see the paper option in your account, ensure that your current Instant Ink plan includes it. Paper is usually available with the "HP Instant Ink + Paper" plan. You might need to upgrade to this plan if you're not on it already.

Upgrade or Change your plan:

• If you’re eligible, you can change your plan to one that includes paper. You can do this directly from your account dashboard. Select "Change Plan" and follow the prompts to switch to a plan that provides paper.

Refer to this document: HP Instant Ink - Manage your account 
Enrolling in HP Instant Ink

I hope this helps. 

Take care and have a good day.

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