"Account Problem" Printer error message

[BeenAround]

I received a notice on my HP Office Jet Pro 8025E printer display window stating:

A problem has occurred with your HP account and you will be unable to print until the issue is resolved.

Without any indication whatsoever of the nature of the problem and what I should do to resolve it.

What do I should I  do to resolve THIS UNKNOWN Issue ?

[Garp_senchau]

@BeenAround, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

Restart the printer and check internet

Unplug the printer for 30 seconds, plug it back in, and power it on.

Make sure your printer is connected to Wi-Fi:

On the control panel, tap Wi-Fi or Network icon.

If not connected, go to Settings > Network Setup > Wireless Settings > Wireless Setup Wizard, and reconnect.

Make sure you're signed into your HP account on the printer

On the control panel, go to Settings > HP Account.

If it says "Not signed in," sign in using your HP account credentials.

If already signed in, sign out and sign back in (this refreshes the token).

Re-enroll or re-link the printer

If the printer was removed from your account or HP+ was not completed:

Remove the printer from your account at HP Smart.

On the printer, go to Settings > Printer Maintenance > Restore > Restore Factory Defaults.

Reconnect Wi-Fi and go through the setup again via HP Smart app.

Run HP Print and Scan Doctor (Windows only):

• Download and run the HP Print and Scan Doctor tool. Follow the prompts to diagnose and fix common printing issues.

Update Printer Firmware (Update the firmware on an HP printer | HP® Support)

• Go to the HP Customer Support - Software and Driver Downloads page. Enter your printer model number and search for the latest firmware update. Follow the instructions to download and install the firmware update.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,