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it shows an old account with different printers all cancelled. apparently i somehow set up new printer but have no logins. the website does have my credit card info which it keeps charging. it stopped sending cartridges so i put 2 of my own cartridges in thinking that would stop it. 

Daniel j patten
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Hi @Boatdoc27 

 

Welcome to the HP Support Community.

 

Thank you for posting your query. I will be glad to assist you.

 

I see that there is an issue with the billing.

 

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a good day.

 

-Regards

Raj-HP Support

Raj2111
I am an HP Employee

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