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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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‎08-21-2024 12:05 PM

HP Recommended
Product: HP Instant Ink
Operating System: Microsoft Windows 11

I keep getting messages that my instant ink cant be billed to the card i have on  file. But the all in one printer was able to use this card THIS card is GOOD please fix this i have been dealing with this and you folks toooo long! My new all in one printer DOES NOT WORK so i want this billing problem solved before i start the LONG process for help with the new printer SO WHAT I NEED IS FIX THE BILLING PROBLEM FOR MY INSTANT INK FOR MY OLD PRINTER THE CARD ON FILE IS GOOD!

Category:
1 REPLY 1

‎08-24-2024 07:12 AM

HP Recommended

Hi @Johnette2,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

To get this billing issue fixed, I recommend you contact phone support. 

 

For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

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