• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .

‎07-12-2026 05:53 AM

HP Recommended

HP is making it difficult to delete account. I tried to removed HP and put other generic and it won't let me print. Ridiculous. I have to use what exactly ink? I need to delete this account and just chuck the printer....seriously.

I hate this not having the control people and companies need to stop doing this.

Category:
Reply
1 REPLY 1

‎07-13-2026 07:46 AM

HP Recommended

Hi @cathy5683,

 

Welcome to the HP Support Community!

 

Thanks for reaching out!

 

If you are looking to cancel your Instant Ink subscription, please note that once the subscription is cancelled, your printer will stop requiring Instant Ink cartridges and will work with regular HP cartridges instead.

 

You can refer to this video for assistance:

https://www.youtube.com/watch?v=NuHEZHXMQwI&t=6

 

After cancellation, you can install standard HP cartridges purchased locally, and the printer will function normally without needing to connect to HP’s Instant Ink servers.

 

I hope this helps

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community or Agent Ask the Virtual Agent
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.