cancel instant ink

[hh6199]

I haven't been able to cancel my instant ink account. I keep getting sent to the site that wants me to sign up. I have tried the virtual agent and calling on the phone but can never talk to anyone. What are my options??

[sandytechy20]

@hh6199

Welcome to the HP support community.

I understand that you want to cancel the instant ink account, I am glad to assist you.

Use your HP Instant Ink account to cancel your HP Instant Ink service.

1. Sign in to hpinstantink.com/signin.

   Your HP Instant Ink account page opens.

2. In the Status area of your HP Instant Ink account page, a printer drop-down menu is available when there are multiple printers enrolled. Click the drop-down menu, and then select the printer you want to cancel.

   

3. Check the Print History or the HP ePrint address of the printer to confirm you have selected the correct printer.

4. Click My Account, and then click Account Settings.

   

5. Click Cancel my HP Instant Ink Subscription.

   You receive an email confirmation of the cancellation. The cancellation finalizes at the end of the current billing cycle when the final charge processes successfully.

Refer to the HP support community for further assistance:- Click here

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.