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- cartridge errors

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08-03-2020 02:53 PM
I have a HP 4650 Series printer. Suddenly I started getting error messages that cartridges are not installed correctly. I have removed them and reinstalled them and still get the same message. I ran a test on them and test indicated faulty cartridge.
I even used bottled water and coffee filter to clean cartridges and contacts on cartridge and in cradle area. instant print said until error is cleared I will not get any cartridges shipped to me. Thank you
08-07-2020 03:18 PM
@carolstew, Welcome to HP Support Community!
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TEJ1602
I am an HP Employee