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‎01-13-2023 09:45 AM - last edited on ‎01-13-2023 01:19 PM by Retired

HP Recommended
Product: HP DeskJet 3750 All-in-One Printer

The original hp color cartridge (I am an instant ink subscriber) is not recognized. I have done all the recovery best practices but it is not recognized. advice ? thank you !

4 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-30-2023 08:58 AM

HP Recommended

Hi @Stamp87,

 

Welcome to the HP Support Community. 

Thank you for posting your query. I will be glad to help you.

 

I see that you are facing cartridge issues with your instant ink cartridges.

 

To validate your instant ink subscription, we need some information related to instant ink. This information cannot be shared on a public post.

 

I have sent you a private message to get this information. Please reply to this in a private message.

 

To access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Rainbow23 - HP Support.

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1 REPLY 1

‎01-30-2023 08:58 AM

HP Recommended

Hi @Stamp87,

 

Welcome to the HP Support Community. 

Thank you for posting your query. I will be glad to help you.

 

I see that you are facing cartridge issues with your instant ink cartridges.

 

To validate your instant ink subscription, we need some information related to instant ink. This information cannot be shared on a public post.

 

I have sent you a private message to get this information. Please reply to this in a private message.

 

To access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Rainbow23 - HP Support.
1 person found this reply helpful
Was this reply helpful? Yes No
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