custodian worldpay

[NanouB]

my bank announces Custodian Worldpay will draw 1,00 EUR from my bank account on January 18: can someone confirm this relates to HP Instant Ink, please? Thank you! NanouB

[TEJ1602 · Accepted solution]

@NanouB, Welcome to HP Support Community!

Any charges related to your HP Instant Ink account will reflect on your account page and you will receive an invoice for the same. Bank cannot announce the charges related to Instant Ink. You may want to reach out to your bank and check on it.

I hope that answers your concern adequately. Let me know!

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Fabrizio7]

Likely I'm experiencing the same strange behavior. Strange because HP InstantInk relies on a specific payment for the cartridge maintenance. Why does any else?

[Fabiofrank82]

Fabrizio sei italiano? quindi è successa anche a te la stessa cosa? io non sapendo di cosa si trattasse ho revocato la domiciliazione

[Googel]

Hi, my is kinoli, i have a Printer, Hp 2622 deskjet, I have bought a cartridge for the Printer, ist donsen‘t work

[Corina3112]

I am a registered user of HP instant ink and until December any amounts debited to my bank account were debited by "HP inc Instant Ink DE". In January, however, "Custodian Worldpay" debited an amount to my account naming HP Instant Ink as payee.

The amount more or less matches the last invoice I received from Instant Ink (invoice 6.00€, amount debited 5.95€ - why could that be?), the invoice is dated 20 Jan 2021, the amount was debited on 19 Jan 2021.

I would be grateful for a response + explanation to avoid me having to contact the bank.

Thanks very much in advance

Corina

[TEJ1602]

@Corina3112, Welcome to HP Support Community!

I'd suggest you reach out to the HP Support in your region regarding the explanation.

Hope this helps!

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Az110]

si, anch'io mi sono trovato in queste condizioni, HP ha dato mandato a Worldpay  la riscossioni delle fatture, almeno cosi' pare. Ma avvertire no? Cioe' una mail in cui si avverta la clientela che le modalita' di pagamento sono cambiate. Mah!!!!

[Jay_G24]

Hi @Az110,

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