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HP ENVY 6055 All-In-One Printer

do rollover pages expire?

1 ACCEPTED SOLUTION

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Hi @CTPrice,

 

Well, it depends on the plan you are holding.

To look into that you may log into your account and check. 

 

If unsure, kindly help me with a few details so that I can look into it. '

 

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

View solution in original post

4 REPLIES 4
HP Recommended

Hi @CTPrice,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

I understand you're looking to learn more about rollover pages in the Instant Ink program. I would like to advise you on this. 

 

As long as you remain enrolled in Instant Ink, your rollover pages will stay in effect. The only way you can change their total is by printing over your plan limit, or by lowering or increasing your rate plan. This means that if you have a 50-page plan, you can roll over a maximum of 50 pages or 100 pages for a 100-page plan, etc. 

 

For more details, you may also refer to this instant ink management.

 

Hope this helps! Keep me posted for further assistance

 

Please mark this post as Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

HP Recommended

Thanks for the reply, I now understand that the rollover pages do not expire. I am under the impression that under my 100 page plan I can rollover 300 pages. Is my rollover limit 100 or 300?

HP Recommended

Hi @CTPrice,

 

Well, it depends on the plan you are holding.

To look into that you may log into your account and check. 

 

If unsure, kindly help me with a few details so that I can look into it. '

 

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

HP Recommended

Yes, rollover pages can expire, depending on the specific terms and conditions set by the service provider or the particular agreement you have.

 

For example, if you are referring to rollover data on a mobile phone plan, some carriers allow unused data to roll over to the next billing cycle, but it may expire after a certain period, such as one month or more, if not used. Always check the specific terms with your provider to understand how long your rollover pages or data remain valid.

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