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‎09-30-2026 08:55 AM

HP Recommended

Help, I can't seem to get the free ink that I was meant to get—it's asking for a PIN—that I got from the eth printer—it's still not accepting. -i run out of ink--I need it urgently

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1 REPLY 1

‎10-02-2026 04:23 AM

HP Recommended

Hi @Sn9999,

 

Welcome to the HP Support Community!

 

I understand that you're having trouble activating the Free Ink offer because the PIN you received from the printer is not being accepted, and you urgently need ink.

 

Please check your email inbox associated with the printer/HP account. All the necessary details and instructions regarding the Free Ink offer, including the information required to proceed, will be sent to you by email.

 

Please keep an eye on your inbox and spam/junk folder for the email.

 

Best regards,
Kuroi_Kenshi

I'm an HP Employee.


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