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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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HP OfficeJet Pro 6978 All-in-One Printer
Microsoft Windows 11

how do I get ink cartridge return envelopes?

1 REPLY 1
HP Recommended

@JamieBest96 

 

Welcome to the HP Community --


@JamieBest96 wrote:

how do I get ink cartridge return envelopes?


Good Question.

HP changed the policy to help reduce waste.

Sign into your Instant Ink account and request what you need.

 

Recycle HP Instant Ink Cartridges / Subscription Cartridges

 HP Instant Ink Shipment Questions

 

Section Recycle ink or toner cartridges

 

 At this writing – Excerpted

 Instant Ink customers can order return envelopes from the Instant Ink account page. Sign in to your HP Instant Ink account or your Instant Ink for Business account and look for the Recycling option in the cartridge status area.

 

 

OR

 

 Sustainability – Business Systems / Devices - Recycle

HP collects used products for resale and recycling in 73 countries and territories worldwide

Select your Region

 

Example -- Scroll down > Select Original HP ink and toner cartridges

 

 

==============================

Sections - Additional Help and Contact Information

 

 

-- Terms of Service / Instant Ink Contract (includes contact information)

 

and

 

⇶ Contact Instant Ink Support

 

 

--------------------------------------------

-- Terms of Service / Contract --

 

Examples of the Instant Ink Terms of Service Contract for various regions

 

NOTE: Terms of Service Document includes phone contact information

 

Instant Ink - Terms of Service - USA

 

 Instant Ink – Terms of Service - UK

 

 Instant Ink Terms of Service - Australia

 

--------------------------------------------

 

-- Contact Instant Ink Support --

 

Can't stand it?

 

Want to skip all the watching and reading --

Need or want to complain, explain, or ask for help?

 

It might be faster for you to contact Instant Ink Support directly.

 

Depending on the region, the website posts limited Saturday hours in addition to Mon-Fri hours.

 

-- Dragon Suggests --

 

1)  Contact Instant Ink Support -

 

Open

⇶  HP Instant Ink Support - Website

 

Click the Flag near the bottom of the page to update the region / country.

 

⇶  Scroll up / down to "Additional Support" (about center of page)

      Check phone and days / hours of operation.

 

OR

 

2)  Wait here for a Community Agent to find your request and answer your Instant Ink and Plan related questions.   NOTE >> Instant Ink Support and HP agents can access private information.

 

Thank you for participating in the HP Community --

Click Yes to say Thank You !

Answered / Helpful to resolve , Click my Post "Accept as Solution"

 

 

Dragon-Fur

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