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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Kassandra1
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how to print cardstock paper on envy 5000

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Hp envy 5055
Microsoft Windows 10 (32-bit)

i need help printing cardstock on my hp envy 5055 

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Dragon-Fur
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@Kassandra1 

 

Minor edit to clarify the homepage / support page options - "Nothing new to see here"

 

You have posted in Instant Ink board - and tagged various "Instant Ink" mentions.

Does your question involve your Instant Ink print-by-page subscription??

 

Solution presented here is based on question / content and not tags or board selection

 

Short Answer

 

Media Type - Kind of Paper Setting

If your card paper is within the weight limit designated for this type of Media (200 gsm),

If Index card, card, cardstock is not presented in the list of your Printing Preferences,

Select Media type Brochure Matte (if the card paper is toward the heavier end of the spectrum)

OR

Select Media type Presentation paper (if the card paper is lighter in weight - for example, a light weight index paper).

 

 

Discussion - Additional Information

 

Full Feature Software

HP ENVY 5000 All-in-One Print and Scan Driver and Accessories

If you have not done so, download-save-install printer software

Restart the computer and log in

 

 

 Product Specifications for the HP ENVY 5055 All-in-One Printer (M2U85A)

Paper Handling > Paper tray capacities

Media types
Plain Paper; HP Photo Papers; HP Matte Brochure or Professional Paper; HP Matte Presentation Paper; HP Glossy Brochure or Professional Paper; Other Photo Inkjet Papers; Other Matte Inkjet Papers; Other Glossy Inkjet Papers; Plain Paper, Light/Recycled
Media weight supported (metric)
A4: 60 to 90 g/m²; HP envelopes: 75 to 90 g/m²; HP cards: up to 200 g/m²; HP 10 x 15 cm photo paper: up to 300 g/m²

 

 

What else?

Watch out for duplex - only certain paper types and sizes can print duplex.

 

 

What else?

Check / confirm paper size settings. 

  • Not all paper sizes are allowed
  • Not all paper sizes are compatible with "other" settings (Media types, for example)
  • Some sizes require a Custom Paper Size Form to be created

 

HP Document:

HP Printers - Creating Custom Paper Sizes

 

Media sizes supported (metric)
A4; A5; B5; DL; C6; A6
Media sizes supported (U.S. standard)
Letter, legal, 4 x 6 in, 5 x 7 in, 8 x 10 in, No. 10 envelopes
Media sizes, custom (metric)
Simplex: 76.2 x 127 mm to 216 x 594 mm; Duplex: 76.2 x 127 mm to 216 x 594 mm
Media sizes, custom (U.S. standard)
Simplex: 3 x 5 in to 8.5 x 14 in; Duplex: 3 x 5.5 in to 8.5 x 12.2 in

 

=================================================================

HP Document

 User Guide

 

  1. Be aware that the printer must be made aware of paper changes when loading paper.
  2. Printing Preferences must be aware of your preferred settings (shortcuts / settings for job).

 

Check / Adjust / Retain the Paper at the Printer Display Panel

 

Open Printer Tray,

If you have not yet done so, add desired paper type

Close Tray

IF applicable for your printer:

Look for a message on the Printer Control / Display Panel,

Click Modify (wording varies), set the paper size and type, Click OK

 

NOTE:  If the size of the Paper Size is not in the Drop-down menu, Select Custom (likely the last selection in the list)

 

 

Set the Preferences - Windows

 

  1. Check / enable the printer as the “Default Printer”

 

Settings > Devices > Printers and scanners

UNCHECK (clear box) Let Windows manage my default printer

Select (Left-Click) your printer from the list of printers > Manage > Set as Default

 

 

  1. Select and adjust settings in each category for the Media (kind of paper), source (tray), and paper size.

 

Settings > Devices > Printers and scanners

Left-Click on (your) Printer > Manage > Printing Preferences

 

Next

Tab Printing Shortcuts > Click / Highlight your preferred shortcut > Click Apply > Click OK to exit

 

NOTE - Make changes to a Shortcut

  • Select a shortcut and adjust the settings for paper, source (tray), other settings
  • If there is a More > section, check / adjust settings in the sub-sections > Click OK to save sub-menu changes
  • If supported, save the edited shortcut or use “Save As” or “Create Custom Shortcut” to save under a new name
  • Click OK to save the setup

 

References

 

Category How to > Select Topic:  Print > Select Subtopic:  Instructions & Settings

And

Category How to > Select Topic:  Print > Select Subtopic:  Print Apps, ePrint or Mobile Printing

 

Print Driver Settings Guide (Windows)

 

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY 5055 All-in-One Printer 

 

 

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Dragon-Fur

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