hp instant ink registration code

[maximgorky]

Hi,

I'm trying to register for hp instant ink. Because I'm already out of ink I'm getting the code from printer display (settings->printer code->claim code) and entering it. But it keeps throwing a server error when i try to apply the code.

I'm connected to the internet, no connectivity issues

Can someone help?

Thanks in advance!

[asmita6658]

Hi @maximgorky

Welcome to the HP Support Community. I'd be happy to assist you with the Instant Ink enrollment. 

Please try these steps -

Remove the Web-Services-
1. On the printer control panel display, from the Home screen, touch (HP ePrint), and then touch (Web Services Settings).
2. Touch Remove Web Services.

Reboot the router and the printer.

Enable the Web-Services -
1. On the printer control panel display, from the Home screen, touch ( Setup ).
2. Touch Web Services .
3. Touch Yes to accept the Web Services terms of setup.
4. The printer will automatically check updates and set up Web Services.
5. Touch OK when you see Web Services have been set up successfully.
6. When the printer is connected to the server, the printer prints an information page, and shows Web Services Summary on the screen.

You may also refer to this document.  

Hope this helps! Keep me posted. 

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