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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
maximgorky
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hp instant ink registration code

HP Recommended
HP Officejet 5258
Microsoft Windows 10 (64-bit)

Hi,

I'm trying to register for hp instant ink. Because I'm already out of ink I'm getting the code from printer display (settings->printer code->claim code) and entering it. But it keeps throwing a server error when i try to apply the code.

I'm connected to the internet, no connectivity issues

Can someone help?

Thanks in advance!Capture.JPG

1 REPLY 1
asmita6658
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Hi @maximgorky

 

Welcome to the HP Support Community. I'd be happy to assist you with the Instant Ink enrollment. 

 

Please try these steps -

 

Remove the Web-Services-
1. On the printer control panel display, from the Home screen, touch (HP ePrint), and then touch (Web Services Settings).
2. Touch Remove Web Services.

 

Reboot the router and the printer.

 

Enable the Web-Services -
1. On the printer control panel display, from the Home screen, touch ( Setup ).
2. Touch Web Services .
3. Touch Yes to accept the Web Services terms of setup.
4. The printer will automatically check updates and set up Web Services.
5. Touch OK when you see Web Services have been set up successfully.
6. When the printer is connected to the server, the printer prints an information page, and shows Web Services Summary on the screen.

 

You may also refer to this document.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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