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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎03-03-2025 05:30 PM

HP Recommended
Product: HP ENVY Photo 7855 All-in-One Printer

Hello I am. looking for help to correct my bills since you were charging me every month and outrageous amount for what you call services of paper and cartridges. A full credit for September, 2024 when you build me $221 for a month. Very interesting since I just came out of the hospital at that time and was far from using my computer or printer You're abusing my credit card. Thank you. Elaine Horne RubIn.

Category:
1 REPLY 1

‎03-07-2025 10:11 AM

HP Recommended

@ELAINEHR1,

 

Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you.

 

I would need to know a few details regarding your Instant ink account to help you get the ink cartridges sorted. Since the instant ink account details are confidential, please send me the required information via private message. 

 

To locate your account, please provide

Your registered email address

Your Instant Ink account ID

Serial number of your printer enrolled in instant ink

Confirm your address,

 

Please click on it. I hope this helps resolve this issue completely, Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say

 

Take care and have a great day ahead!

Hawks_Eye

HP Support 

I am an HP Employee.

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support.  Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 
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