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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎06-03-2025 10:21 AM - edited ‎06-03-2025 10:24 AM

HP Recommended

Where do I report, that my missing ink shipment,  has now  been found.   I prefer not to use the  Whats app or phone call option, as suggested by  HP AI assistance .  My instant ink shipment notifications emails do not allow a  reply back option.  Is there an email address I can report to?  I dont see a  live (person) chat option online either. The customer support links ddnt  provide a solution for updating previously  reported missing shipments. It would be soo helpful if there was a quick & simple procedure to  do this  on my  HP account, preferably in the shipment tracking category. 

Thanks

 

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1 REPLY 1

‎06-05-2025 06:24 AM

HP Recommended

@Spong3, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 

We understand that you have found the previously missed ink shipment. Since you have got it, you can please use the cartridges for the printer. And for the assistance, you can check the support section on your HP Smart/Instant ink. 

We shall share your valuable feedback with the relevant team internally. 

 

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

 

Max3Aj

HP Support 

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