11-18-2019 02:08 AM
Hi my printer is displaying an error for the black cartridge, I have replaced to a new one, cleaned, switched the printer off and still the error is displaying. What do I do????
11-20-2019 11:42 AM
@carmitk, Welcome to the HP Support Community!
To assist you better, what is the error message that you get?
What model HP Printer do you use?
Is the printer enrolled in Instant Ink service?
Keep me posted for further assistance.
I am an HP Employee