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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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Cannot get current print count. Sign in comesback with "New invitaion required" 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @fosburg,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

To fix this issue, you would need one on one interaction with HP internal support. 

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Elohi_NR
I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

Hi @fosburg,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

To fix this issue, you would need one on one interaction with HP internal support. 

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Elohi_NR
I am an HP Employee
HP Recommended

I wish to thank Mr. Elohi_NR of HP for his help and patience in solving my Instant Ink sign in problem. I am in my late 80's and not that computer savvy so having a actual person to help was very beneficial as opposed to the Virtual Assistant which was very frustrating.

HP is fortunate to have excellent l support people when a problem arises. I have been a Instant Ink customer for over a year with no problems until this week and as I stated corrected very quickly. 

Thanks again.

 

Gordon

HP Recommended

Hi @fosburg,

 

Thank you very much for taking time to write back to us and for your feedback. Really appreciate it. 

 

It was a pleasure assisting you. You have a good day ahead.

Elohi_NR
I am an HP Employee
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