instant ink free trial charge

[smiley298]

why did i get an charge for £1 when activated instant ink?

[Anand_Andy · Accepted solution]

Hi @smiley298,

Welcome to the HP Support Community

I understand you have a query with your HP Instant Ink. Not to worry I will help you to get a resolution to resolve the issue.

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[brownyoncedino]

I do not see a PM from yourself concerning instant ink?

I see an older one regarding Win10....

[smiley298]

they do it to verify that your card and return the £ (in an few days in my case)

[Anand_Andy]

@smiley298,

Thank you for your response, I hope we answered your concern adequately. 

Is there anything else I can assist you with?

Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!