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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎02-09-2021 03:14 PM

HP Recommended
Product: envy 5532
Operating System: Microsoft Windows 10 (64-bit)

i have been told by H P that the any pages i print as miantenance  i.e allinement or cartridge cleaning , did NOT count

towards my plan , but i have just done an allinment and the page has been added to the total ,

is this correct ?

1 REPLY 1

‎02-09-2021 03:20 PM

HP Recommended

Hello TOBYSDAD, 

 

  For questions about Ink Cartridges or Toner subscription plans, we recommend that you access the following site, it contains the main answers for most frequent questions about these plans: https://instantink.hpconnected.com/us/en/l/v2 

 

 We also have a post to help you, check it out: HP INSTANT INK, HP+ PLANS: INK AND TONER.  

 

  If you still have questions, you can chat with our Virtual Agent. 

 

  We hope these options be of help, thanks for visiting the HP Support Community.” 

I work on behalf of HP.
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