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‎02-11-2021 09:05 AM

HP Recommended

I want to know why it takes so long before i receive my ink ? I have done my  registration on 28/01/2021 , now its 11/02/2021 and still i have not received my welcome-kit  , my black ink is empty . My printer is always on-line , why not send the ink when the cartridge is halfway its volume so we don't have to wait so long . Is this always going to take so long before i get my ink? I hope not !!!

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1 REPLY 1

‎02-15-2021 04:37 AM

HP Recommended

@christine56, Welcome to HP Support Community!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

 

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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