• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended
HP OfficeJet Pro 8028e All-in-One Printer

Has my instant ink been sent?

 

1 REPLY 1
HP Recommended

@amytmh 

 

First, please read and heed our public service announcement -

 

Welcome to the HP English Community --

 

-------------------------------------------

<< Warning - Read >>

 

Do not trust Tags added to Community Posts that direct you to contact a phone number, email, chat, or social media.

 

HP Support does not use Community "Tags"

 

HP Support does not free post support phone numbers on nor does HP Support free post Chat links.

 

Your computer is not full of bugs.

 

HP Community cannot make use of Private Information -

Thieves love to grab up private bits that are posted for all to see

-------------------------------------------

 

 

Answer

Ink is not sent on a schedule --

Ink is provided at no extra charge to the monthly subscription.

Ink is sent after the printer notifies the service that supplies are depleted and it is time for a shipment.

 

If you are out of ink and have not received a shipment, contact Instant Ink Support.

 

 HP Instant Ink Support - Website 

 Where is my ink or toner?

 

----------------------------------------------------------------------------------------------

What to do?

 

Contact Instant Ink Support --

Ask about current promotions and / or any issues you have now.

 

OR

 

Wait here for an agent to find and respond to your question(s).

 

 

================================================

Instant Ink >> Details / How-to / Articles / >>>> Contact Information <<<<

 

Review >>>  How Instant Ink works

 

 -- No Joy? 

 

Review >>  HP Instant Ink Support Website 

 

Instant Ink Website –  HP Instant Ink - Website > Support, Enroll, FAQ  --

Click the Flag to change to your region

 

Remember to check at the bottom of the page(s) you visit for "Flag" (Country / Region) and other important information that designates the page as an HP website.

 

Comments, questions, objections, or need information not found online?

 

Your faster option

 

Active subscription?

Contact Instant Ink Support from within your Instant Ink Account

OR

Contact the team at  HP Instant Ink Support during business days and hours available in your region.

 

Reminder

Where available as an option, the phone number will display when the office is open for business.

Check to see when to call.

 

OR

 

Choose to continue to wait here in the HP Community for an agent to find and respond to your question.

When necessary, Agents can access private information.

 

Waiting is not faster – our HP Community is not  HP Instant Ink support  – Waiting generally works.

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

 

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.