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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended
HP OfficeJet Pro 8028e All-in-One Printer
Microsoft Windows 10 (64-bit)

i bought a printer and never set up for instant ink.   also in my HP support it does not show my present printer.  i believe the message says print not found or setup.

1 REPLY 1
HP Recommended

Hi @VitoDelRe,

 

Welcome to the HP Support Community

 

I understand you are facing an Instant Ink issue with your HP Printer. Not to worry I will help you to get a resolution to resolve the issue.

 

To assist you better, 

  • Is the blue Wi-Fi light solid on the printer? ( if the Wi-Fi Light is blinking then please re-connect the printer back to your Wi-Fi router - Restore Wi-Fi setup mode on your HP printer, Once you restore the network to defaults, then please follow the instructions on this link to connect the printer back to your PC.)

If you have enrolled then we would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

 

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

You may also refer to these documents -- Enrolling in HP Instant Ink & HP Instant Ink - Manage your account

 

I hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

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