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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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@Sherri20 wrote:I have left over ink from my other printer can i use it
Doubtful.
Instant Ink cartridges, that is, any ink cartridge used by -- or provided for -- the Instant Ink subscription only work in the printer for which the cartridge was intended. If the service is terminated, the cartridge(s) lock and cannot be used in any printer.
Regular HP cartridges, that is, Not-Instant-Ink, are designated by a type number.
Printers work with specific type / numbered cartridges.
One way to find out which printers use which cartridges:
Go to the HP Store and search for the cartridge.
Alternatively, open and check the Printer's Specifications document for the printer.
Example - Checking Cartridge "HP 962XL Cyan"
Store/HP.com USA Sales
Search for HP 962XL Cyan
Scroll down to "Will it work with my device?"
Click / Select "Show Full List"
Results List
HP OfficeJet Pro 9025 All-in-One Printer 1MR66A#B1H
HP OfficeJet Pro 9025e All-in-One Printer w/ bonus 6 months Instant Ink through HP+ 1G5M0A#B1H
HP OfficeJet Pro 9015e All-in-One Printer w/ bonus 6 months Instant Ink through HP+ 1G5L3A#B1H
References / Resources
Which Ink Can be Used in the Printer?
Calls / Provides link to:
HP Printers - Dynamic Security Enabled Printers
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
Open
Enter the device type and model name of your HP device
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