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‎10-14-2024 06:21 PM - last edited on ‎10-15-2024 06:55 PM by Retired

HP Recommended
Operating System: Microsoft Windows 11

I ordered instant ink and tracking says it was delivered on October 12th but it was never received. I really need that ink! How do I get it? This info was on the tracking page:

Shipping Method:
OWOE

‌

[personal info removed]

1 REPLY 1

‎10-16-2024 07:19 AM

HP Recommended

Hi @krinks,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to help you.

 

I see that you are looking for help with your instant ink account.

 

I'm sorry to hear about your missing Instant Ink shipment!

To validate your instant ink subscription and help you with the order information, we need some information related to instant ink account. This information cannot be shared on a public post.

 

I have sent you a private message to get this information. Please reply to this in a private message.

 

To access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a good day.

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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