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09-05-2022 04:43 AM - last edited on 09-05-2022 06:19 AM by MarcusC
I have run out of black ink but instant ink thinks i have ink left. how can i get a new black ink cartridge sent?
09-06-2022 07:28 AM
Welcome to the HP Support Community
I understand you are facing an Instant Ink issue with your HP OfficeJet Pro 6960 Printer. Not to worry I will help you to get a resolution to resolve the issue.
To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.
I have sent you a private message, reply to the message with your details.
In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.
Hope this helps! Keep me posted.
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