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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
batoul4
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my printer keeps jamming

HP Recommended
M9L66A
Chrome OS

HP OfficeJet Pro 8710

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TEJ1602
HP Support Agent
HP Support Agent
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@batoul4, Welcome to HP Support Community!

 

I understand your printer has paper jam issues, this could be due to the pick-up rollers or the incorrect settings on the printer. 

 

If you have already performed the steps from the document Ink Cartridge Errors and the issue persists, it could be a hardware failure.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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